Privacy Policy

Information we collect

• Contact details you give us: name, email address, phone number.
• Shipping and billing addresses needed to deliver your order.
• Order history, returns and messages you send to support.
• Device and usage data such as browser type, pages viewed and approximate location.

Card details are entered directly with our payment processor, Stripe. We never see or store your full card number.

How we use it

• To process payments, calculate sales tax, and ship your order through our fulfillment partners.
• To send order confirmations, shipping updates and support replies.
• To prevent fraud and keep records required by tax and consumer law.
• To improve the store and understand which products people like.

Who we share it with

We share only what each partner needs: our payment processor (Stripe), our fulfillment and shipping partners (including CJ Dropshipping and the carriers they use), our email provider, and our hosting provider. We do not sell your personal information.

Cookies and analytics

We use essential cookies to keep your cart and sign-in working. We may also use analytics cookies to measure site traffic. You can block or delete cookies in your browser settings; essential features like the cart may stop working if you do.

Florida and US privacy rules

We follow applicable US federal law and the laws of the State of Florida, including Florida's data breach notification law (Fla. Stat. § 501.171). If a breach affecting your personal information occurs, we will notify you as the law requires. Depending on where you live, you may have the right to access, correct, delete, or get a copy of your personal data, and to opt out of targeted advertising.

To make a request, email us at support@thehomesupplystore.com. We will verify your identity and respond within 45 days.

How long we keep data

We keep order and tax records for as long as the law requires (generally up to seven years). Other data is deleted or anonymized when it is no longer needed.

Children

Our store is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed.